Privacy Policy

We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. We are owned and operated by Widernet Communications Limited, company number 3849530, of registered address 483 Green Lanes, London, N13 4BS, who is the data controller for this Website.

Please read this Privacy Policy carefully. By using our Website, you agree to this Privacy Policy and our Terms and Conditions.

If you do not agree with how we handle your data as described in this Privacy Policy, please do not use the Website. This Privacy Policy was last updated on June 04, 2025.

Our Cookie Policy

Our Cookie Approach: When you click "Join," you consent to our use of cookies. You'll always see an option labeled "Prefer not to? Join without cookies" beneath the join button if you choose not to accept advertising and analytics cookies. Essential cookies for functionality and fraud prevention will still be used.

1.1 Cookies are small pieces of data stored on your device that help websites remember information about your visit. For example, without cookies, you might have to log in again every time you visit a new page on our site. We use cookies minimally and transparently:

  • Source tracking: We use a cookie to identify which advertising campaign brought you to our site. This helps us allocate our advertising budget effectively by investing in campaigns that work. This cookie doesn't personally identify you — it simply tells us "this visitor came from advertisement X."
  • Essential functionality: We use cookies to keep you logged in (so you don't have to enter your password on every page) and remember your basic preferences while using our service. These cookies are always used, even if you choose to join without cookies, as they're necessary for the site to work properly.
  • Fraud prevention: We use essential cookies to help protect our community and prevent fraudulent activities. These cookies help us identify suspicious behavior patterns and keep our platform secure for everyone. These security cookies are always used.
  • Conversion tracking: We use cookies from advertising platforms including Meta (Facebook), Google, TikTok, Microsoft Ads, and occasionally others to measure the effectiveness of our advertising. Here's how it works:
    • When you click on one of our ads, the platform assigns a unique "click ID" that's stored in a cookie on your device
    • When you reach important milestones on our site (such as completing joining or upgrading your membership), we send a confirmation back to the advertising platform
    • This helps the advertising platform understand which ads are leading to meaningful actions
    • The platforms use this information to optimize our advertising, showing our ads to people most likely to be interested in our service
    • We don't share your personal profile information in this process — only that a conversion event happened

1.2 While we do track conversions (as explained above), we do not use cookies for remarketing or retargeting purposes.

1.3 Your cookie choices matter to us:

  • By clicking "Join," you provide consent for our limited cookie use, including source tracking and conversion tracking.
  • We always provide a clear alternative: look for "Prefer not to? Join without cookies" beneath the join button.
  • This choice affects advertising and analytics cookies only: with cookies, we can remember which ad brought you here and report successful conversions; without these cookies, we won't track this information.
  • Essential cookies for functionality and fraud prevention will still be used regardless of your choice, as they're necessary for the site to work properly and securely.
  • We believe in giving you a simple, transparent choice about cookies.

1.4 You can also control cookies through your browser settings at any time:

  • Most browsers let you view, block, or delete cookies from your browser's privacy settings menu
  • For example, in Chrome you can go to Settings → Privacy and Security → Cookies and other site data
  • Visit the Information Commissioner's Office cookie guidance for detailed instructions

In this Privacy Policy, certain words have specific meanings, such as:

  • "We" means Christian Connection, which is owned and operated by Widernet Communications Ltd.
  • "Website" refers to this website (www.christianconnection.com) and the official Christian Connection app.
  • "Join" (also referred to as "register," "sign up," or "create account") means opening an account with an email address on Christian Connection.
  • "Member(s)" is a person or persons who have joined Christian Connection.
  • "Profile" refers to a personal profile, which is publicly visible to any Member of the Website.
  • "Personal Information" is data that We collect when you join, examples of which are listed in section 3.
  • "The Service" refers to the Website, events and any other services that We operate.

2. Data Protection

We are registered with the Information Commissioner’s Office who regulates how We store and use information about you. To view our registration information, please visit the Information Commissioner’s Office website. If you feel that We are in any way not conforming with the provisions of our registration, please contact us.

In addition, you have rights under the Data Protection Legislation. For an overview of your rights under these laws, please see the data protection section on the GOV.UK website.

3. Information We Collect

When You Join

3.1 We will collect Personal Information about you that is voluntarily given by you when you join Christian Connection. This will include your name, gender, date of birth, postcode, city, country, mobile number and email address. We do not store credit card details.

None of the contact information above will be given to another Member except your first name and gender as added to your Profile.

Other information you provide us with

3.2 When you create a Profile we will collect Personal Information about you that you put in your Profile. This might include photos, your interests and the type of person you would like to meet, and anything else you say about yourself on your Profile.

3.3 You may change or delete Personal Information provided by you at any time by logging into your account on the Website.

3.4 If you send us a success story about yourself and a partner you have met through Christian Connection, or other testimonial comments, we will collect Personal Information about you that is included in any such submission.

By your use of The Service

3.5 Through our use of cookies, log files and other technologies, we may collect Personal Information regarding your device and how you use our Service. This may include:

  • IP address of device(s) used
  • Browser type and version
  • Operating system and device type
  • Approximate location (e.g., city level only)
  • Access times and dates
  • Referring website addresses
  • How you navigate our site
  • Links you follow
  • Time spent on pages
  • Source of your visit (which advertising campaign brought you to our site)

3.6 We collect this information regarding your use of and activity on The Service to help us develop and improve The Service and deliver more helpful information, services and tools.

3.7 We use a number of different cookies on our Website which collect technical data about you. For details, please see our Cookie Policy at the top of this page.

4. How Your Data Is Used Within The Website

4.1 Your privacy is important to us. We only share your first name and gender on your Profile. We assign you a username for use on the Website. Other Members will only see this username and information you choose to share.

4.2 When you create your Profile, the information becomes visible to other Members. Never include details that could identify you or allow contact outside the Website. You can edit your Profile anytime to keep it current. While only other Members can view your Profile, we recommend being careful about what you share. Your Profile and photo will appear in recommendations, search results, emails, push notifications, and SMS recommendations to help you connect with others.

4.3 Some Profile questions are required, while others are optional. For your safety, we prohibit adding private email addresses, surnames, physical addresses, or other contact details to your Profile. Our team works to remove such information when we spot it, but we may not catch everything. You maintain control of your Profile and can update it anytime.

4.4 Visitors who aren't Members can access limited parts of the Website, including media articles, success stories, and testimonials. They cannot access member-only areas or view complete Profiles.

What is our legal basis? We have a legitimate interest in using your information to provide and improve our service. For stories or comments you voluntarily submit, we rely on your consent to use this information.

5. How We Use Your Personal Information

5.1 We use your contact information to communicate with you in several ways: notifying you about messages from other Members, sharing information about our Service, answering your questions, confirming we've received your communications, and contacting you when necessary.

What is our legal basis? We need to use your information to fulfill our contract with you and provide our Service. It's also in our legitimate interest to use your information to deliver the best possible experience.

5.2 Profile information is posted on the Christian Connection Website and is used to promote you to our other Members. As such, it may be viewed by any other Member on the Website.

What is our legal basis? It is necessary for us to use your Personal Information to provide The Service to you and perform our obligations in accordance with the contract that we have with you. It is also in our legitimate interest to use your Personal Information in such a way to ensure that we provide the very best service we can to you.

5.3 If you send emails to other Members they are also stored on our own systems and are visible to us. Your Personal Information provided voluntarily by you and collected by your use of the Website is used to better understand our Members and to help us improve and promote our services.

What is our legal basis? It is in our legitimate interest to use your Personal Information in such a way to ensure that we improve The Service and provide the very best service we can to you.

5.4 Success stories may be posted on our Website and social media pages, and/or included in emails to Members to help promote our services. If you submit a success story or testimonial to us, Christian Connection will assume that all people mentioned in a success story are happy for the success story to be used in this way, unless you request otherwise.

What is our legal basis? By voluntarily submitting stories or comments we rely on your consent to use the Personal Information in this way.

5.5 Internal record keeping and legal compliance. Complaints are investigated as appropriate. The fact of the complaint may be recorded and details stored in case of future complaints against the same Member. See section 7 below for more information.

What is our legal basis? It is in our legitimate interest to store your Personal Information in this way to comply with and/or enforce our legal rights and obligations, and to protect the rights of third parties.

5.7 We may send you information about our events or products, including newsletters and other marketing materials electronically or by post.

What is our legal basis? By voluntarily agreeing to receive electronic marketing we rely on your consent. Otherwise, it is in our legitimate interest to use your Personal Information for postal marketing.

5.8 Profiling. We may use your information for customer profiling to ensure that we create and market the most suitable products and services to you. This may include:

  • To promote your Profile to other Members who may be most interested in meeting you
  • To identify individuals who would benefit from additional promotion to other Members
  • To identify fraudulent or misleading behaviour
  • To identify users who may be receptive to a particular promotion or offer; and
  • To recommend users to other users based on their attributes and behaviour.
What is our legal basis? It is in our legitimate interest to use your Personal Information in such a way to ensure that we provide the very best service we can to you.

5.9 Data Analytics. We use data about your behaviour and use of the site for the following reasons:

  • to identify potential fraud by comparing genuine behaviour with known fraudulent behaviour;
  • to help us plan targeted marketing and advertising campaigns, by looking at how particular groups of users are using The Service;
  • to help us understand what behaviours are more likely to result in a successful experience (typically finding a partner), so that we can pass on advice to Members, and we can improve the design of The Service to achieve a higher success rate by encouraging the kind of behaviour that is more likely to yield a success;
What is our legal basis? Where your Personal Information is completely anonymised, we do not require a legal basis as the information will no longer constitute Personal Information. However, where your Personal Information is not in an anonymous form, it is in our legitimate interest to continually evaluate that Personal Information to ensure that the products and services we provide are relevant to the market and provide the very best service we can to you.

6. Passing on Information about you

6.1 Christian Connection uses various third party providers to help provide The Service to you. These third parties process your Personal Information on our behalf for the purposes of site administration, payments, development and back-up.

What is our legal basis? It is in our legitimate interest to share your Personal Information in such a way to ensure that we provide the very best service we can to you. Where we share your sensitive Personal Information (eg religious or political views, or health or sexuality information), we shall be relying on your consent to do so which you provide if you choose to submit such information.

6.2 We do not pass your information to third parties for marketing purposes.

6.3 In certain circumstances we may need to disclose information about you to legal advisors or to law enforcement authorities if you breach this privacy policy and/or the Terms and Conditions of this Website. We may also disclose or access your account if required to do so by law or any other Governmental body.

What is our legal basis? It is in our legitimate interest to share your Personal Information with such third parties to enable them to process your information on our behalf, to comply with and/or enforce our legal rights and obligations, and to protect the rights of third parties.

6.4 In the event that we sell any of our business or assets, we will disclose your personal data to the prospective buyer of such business or assets. If Widernet Communications Limited or substantially all of its assets are acquired by a third party, any personal data held by it in relation to its customers (including you) will be one of the transferred assets.

What is our legal basis? It is in our legitimate interest to share your Personal Information with such third parties to facilitate business transactions and to enable continuity of service for the benefit of our Members.

6.5 We may disclose aggregate but not individual statistics to potential advisors, for example, number of users, typical ages, locations.

What is our legal basis? It is in our legitimate interest to share your Personal Information in such a way to ensure that we improve The Service and provide the very best service we can to you.

6.6 We are a member of the Online Dating and Discovery Association (ODDA). The ODDA helps to ensure the safety, and protect the vital interests, of those who use dating sites in the UK. In helping to ensure the safety of users, if a user's actions or behaviour on Christian Connection cause us to become aware of or reasonably suspect that the user may be guilty of, or may commit, a serious offence then we may (at our sole discretion) share information about such user (which may include sensitive personal data) and the serious offence with the ODDA who may in turn share this information with other members of the ODDA. Where we do share such user's information we will only disclose such information as is strictly necessary for the purpose of the ODDA and its members reviewing the serious offence and whether or not it would be appropriate to block such users them from any sites. In certain circumstances we may disclose information about a user in relation to a serious offence to the police or users at risk where we believe it is in the vital interests of those users. In this section the term "serious offence" includes, but is not limited to: racist, sexist or discriminatory, physically or sexually threatening actions or comments; actually or attempting to defraud other users; actions such as stalking or harassment which could cause a user serious distress; and repeated offences which in isolation are not considered serious but collectively display a pattern of behaviour which may cause other users harm or serious distress.

What is our legal basis? It is in our legitimate interest, or may be a legal obligation, or may be in the vital interests of a member of the public to share your Personal Information with third parties to enable them to process your information on our behalf, to comply with and/or enforce our legal rights and obligations, or to protect the rights of third parties.

7. Fraud and inappropriate behaviour

We share details about your web browser, IP address, email address, address, name and the pages you view on Christian Connection with specialist security services who help us identify fraudulent users. The Services provide us with a report that indicates the likelihood that the user has been involved in fraudulent activity online in the past. We do this to make Christian Connection as safe as possible to use.

What is our legal basis? It is in our legitimate interest, or may be a legal obligation, or may be in the vital interests of a member of the public to use your information in this way and to share your Personal Information with third parties, to comply with and/or enforce our legal rights and obligations, or to protect the rights of third parties.

8. Christian Connection staff and contractors' use of and access to information

8.1 Christian Connection employees and contractors may also be a Member of the Website, and their employment may give them access to information not generally available to other Members of Christian Connection or the general public.

  • They will not use personal contact information or other Personal Information held by Christian Connection for any purpose other than the performance of their jobs.
  • If in contact with another Member, they shall disclose the fact that they are working for Christian Connection in one of the first two emails.

9. Where your data is stored

9.1 The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Our current hosting provider has signed up to Privacy Shield.

10. How We Protect Your Information

10.1 Your data security is a top priority for Christian Connection. We use industry-standard security measures to protect your information during transmission and storage. However, no online method of transmission or storage is 100% secure. While we implement strong safeguards, we cannot guarantee absolute security of information you share with us.

10.2 Your account password is your first line of defense. Choose a strong, unique password and keep it confidential. Never share your password with anyone, including our staff (we will never ask for it).

10.3 Our Terms of Service prohibit copying or distributing Profile information. Such actions violate copyright law. While we enforce these terms, Christian Connection cannot be held responsible if unauthorized parties obtain and share your information.

11. Data Retention Period

We retain your Personal Information for up to 36 months after your last login to Christian Connection. This applies to data stored in our database and third-party services (such as helpdesk, analytics, and customer support systems). If your account was banned for terms violations or fraudulent activity, we may retain your data longer to protect our community.

Our retention periods are based on business needs, legal requirements, and our commitment to data minimization principles.

12. How to access your information and your other rights

You have the following rights in relation to the Personal Information we hold about you:

12.1 Your right of access.

If you ask us, we’ll confirm whether we’re processing your Personal Information and, if so, provide you with a copy of that Personal Information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

12.2 Your right to rectification.

If the Personal Information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your Personal Information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your Personal Information with so that you can contact them directly.

12.3 Your right to erasure.

You can ask us to delete or remove your Personal Information in some circumstances such as where we no longer need it or you withdraw your consent (where applicable). If we’ve shared your Personal Information with others, we’ll let them know about the erasure where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your Personal Information with so that you can contact them directly.

12.4 Your right to restrict processing.

You can ask us to ‘block’ or suppress the processing of your Personal Information in certain circumstances such as where you contest the accuracy of that Personal Information or object to us processing it. It won’t stop us from storing your Personal Information though. We’ll tell you before we lift any restriction. If we’ve shared your Personal Information with others, we’ll let them know about the restriction where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your Personal Information with so that you can contact them directly.

12.5 Your right to data portability.

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain Personal Information you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or ask us to transfer this to a third party of your choice.

12.6 Your right to object.

You can ask us to stop processing your Personal Information, and we will do so if we are:
  • relying on our own or someone else’s legitimate interests to process your Personal Information except if we can demonstrate compelling legal grounds for the processing;
  • processing your Personal Information for direct marketing; or
  • processing your Personal Information for research unless such processing is necessary for the performance of a task carried out in the public interest.

12.7 Your rights in relation to automated decision-making and profiling.

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, and it produces a legal effect or similarly significantly affects you unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

12.8 Your right to withdraw consent.

If we rely on your consent (or explicit consent) as our legal basis for processing your Personal Information, you have the right to withdraw that consent at any time.

12.9 Your right to lodge a complaint with the supervisory authority.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your Personal Information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

Please refer to our FAQs for more information.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we'll notify you by email or when you log in if we make significant updates. We encourage you to review this policy regularly.

Questions about your privacy? We're here to help. Please contact us with any concerns about how we handle your personal information.